Discuss Question – Week 2
Farook, a 30-year-old American whose parents are Iranian, is a good sales representative, knowledgeable about the company’s products and services and adept at working with people. He has been assigned some of the company’s most lucrative clients.
One day, John, an executive of one of the sales representative’s largest clients asks the sales representative about his faith. He responds that he is Muslim, and they talk for some time about their different faiths. A week later, during a sales call John makes a comment to Farook about being “radicalized” and that he should be careful. Since then, John makes derogatory comments about Muslims and gives articles about ISIS and the Taliban to Farook whenever they meet to discuss his company’s account.
Farook finally shows the materials to his sales division manager, Lydia, who tells him to ignore them. Lydia tells Farook that “everyone knows what a jerk” the executive is. Still bothered, Farook shares the materials a few days later with you, the HR Manager. Farook tells you that he believes his sales manager, Lydia, doesn’t want to do anything about his concerns because John works for one of the company’s largest clients. Farook then asks you to keep his concerns confidential because he knows what a large client this is and doesn’t want to damage the relationship with John or the company John works for.
At the same time, Lydia decides to take Farook off the executive’s account and give him the sales responsibility for a promising new start-up organization. She knows that the John has created problems with other sales representatives for a long time and wants to protect Farook because he is a critical member of her team. She is worried that John will continue to offend Farook and she could lose Farook altogether.
ANSWER THE DISCUSSION QUESTIONS BELOW:
1.What legal protection(s) (employment laws) should you consider in this situation and
2.How would you assess Lydia’s decision to reassign Farook to a new account?
Is it a good decision and does it limit the company’s liability? Why or why not?
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Discuss Question – Week 2 Farook, a 30-year-old American whose parents are Irani
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- Length357 words
- Reading time2 min
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