From the Affinity Diagram generated in class (sample attached – picture of board with post-its), construct the following diagrams.
Cause and Effect Diagram
5-Why Technique
Identify and explain the root cause of the problem.
You may further provide a deeper cause to highlight if you believe it is not evident on the Affinity Diagram created in class.
Submit this requirement in 1 to 2 pages including the diagrams.
You can use any available tool templates you can find below.
ASQ: https://asq.org/quality-resources/learn-about-quality
Additional note: The content of the Affinity Diagram on the board, should be applied to a Cause and Effect Diagram (Ishikawa Diagram) & 5-Why Technique.
Let me know if you need any clarifications.
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Subject expert at Treatisely.