Reflection, Synthesis, and Looking Ahead
First, read the afterword in The Essential Workplace Conflict Handbook and watch Managing Differences in the Workplace . Also, be sure to review your discussion posts and your final project. Next, in your paper, address the following:
· How has learning about the DMAIC process informed your decision making when it comes to resolving organizational conflict?
· What have you learned about yourself as a manager of organizational conflict? What will be your strengths in resolving conflicts? What weaknesses can you identify?
· How will you apply your learning to organizational conflict after the course concludes?
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