Part 1
Read Keeping Housekeeping Staff (p 219), When Time is Money (p. 247) Cases (Home/Week 11/Canvas) and answer on the following questions for EACH case:
What are the symptoms indicating on the case problem(s)?
What is the root of the problem?
What is your recommended solution?
What are the advantages and disadvantages of the solution strategy?
Part 2
Watch “The happy secret to better work” ” http://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work.htmlLinks to an external site.
.and answer on the following questions:
What were the three major points you learned and why did those points resonate with you? Explain.
What points or information you found questionable or disagree with? Explain why.
Based on what you have learned, what will you do as a hospitality and tourism student or a professional? For example, will you, in some way, behave differently? Will you do further investigations or readings? Are there things you will observe more closely or in a different way?
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